Discover the latest articles and insights about Consumer Rights
Supreme Court ruling triggers historic refund process The US Supreme Court invalidated tariffs imposed under former President Donald Trump, setting the stage for the largest repayment program in...
Amazon phases out updates for early Kindle devices Owners of Kindle models released in 2012 or earlier will lose access to new e-books from 20 May 2026, Amazon announced in emails sent to custome...
Fans face steep price hikes on official resale site England and Scotland supporters seeking tickets for this summer's World Cup matches are encountering resale prices far above face value on Fifa...
Mass legal action against Tui over Cape Verde illnesses More than 1,700 British holidaymakers have joined a lawsuit against travel firm Tui, alleging they fell ill during trips to Cape Verde, wit...
2026 World Cup final tickets hit record $10,990 in open sale FIFA's first public ticket sale for the 2026 World Cup revealed prices for the final reaching $10,990-marking the highest general admi...
Italian regulator launches investigation into LVMH Italy's Competition Authority (AGCM) has opened a probe into luxury conglomerate LVMH, owner of beauty brands Benefit and Sephora, over allegati...
FCA announces final compensation scheme for mis-sold car finance The UK's financial regulator will release its long-awaited decision today, outlining how 14 million motorists may claim refunds fo...
CMA launches investigation into misleading consumer feedback The UK's Competition and Markets Authority (CMA) has opened a formal probe into five companies suspected of manipulating online review...
Regulator proposes industry overhaul following safety concerns Australia's Therapeutic Goods Administration (TGA) has unveiled sweeping reforms to sunscreen regulations after investigations revea...
Competing labels emerge as industries resist AI automation Organizations worldwide are introducing certification marks like "Proudly Human" and "AI-free" to distinguish human-created work amid gr...
Qantas reaches A$105m settlement over pandemic refunds Australia's national airline, Qantas, has agreed to pay A$105 million (£55 million; $74 million) to resolve a class action lawsuit brought b...
ASA rules EasyJet's baggage fee claim misleading The UK's Advertising Standards Authority (ASA) has ordered EasyJet to stop promoting carry-on baggage fees "from £5.99" after the airline failed t...
Mexico seeks more BTS shows after ticket sell-out Mexican President Claudia Sheinbaum has appealed to South Korea to add extra BTS performances in Mexico City following an overwhelming demand for...
Airlines pay millions after reversing initial compensation denials UK airlines paid nearly £11 million in compensation to passengers in the year to October 2025 after initially rejecting or ignor...
Fifa delays payments to World Cup 2026 ticket resellers Fans who sold tickets through the official FIFA World Cup 2026 marketplace have yet to receive payments worth thousands of pounds, despite...
Customers report undelivered parcels despite delivery confirmations Residents in the Hampshire village of Twyford discovered their parcels had vanished despite receiving delivery notifications fr...
UK watchdog bans ads for misleading green claims The UK's Advertising Standards Authority (ASA) has banned paid Google advertisements from Nike, Superdry and Lacoste after ruling their sustainabi...
Thailand eases decades-old alcohol sales restriction Thailand has temporarily lifted its long-standing afternoon ban on alcohol sales in a bid to attract more tourists, officials announced. The s...
Black Friday discounts frequently match earlier prices, study finds Eight in ten Black Friday promotions in the UK were either cheaper or identically priced at other times of the year, according...
Olivia Dean secures fan refunds after slamming 'exploitative' ticket resale market British singer-songwriter Olivia Dean has condemned the concert ticketing industry as "exploitative" and "rife w...
Transportation Chief Calls for 'Golden Age' Manners as Holiday Travel Peaks US Transportation Secretary Sean Duffy has launched a contentious campaign urging air travelers to adopt more courteous...
UK Government to Ban Ticket Resale Profits, Capping Prices at Face Value The UK government will announce a ban on Wednesday on reselling live event tickets for profit, fulfilling a Labour electio...
Sonder Files for Bankruptcy, Leaving Guests Displaced Mid-Stay Global property rental firm Sonder abruptly filed for insolvency this week, forcing guests to vacate accommodations mid-holiday afte...
Ryanair phases out printed boarding passes in push for full digital adoption Ryanair will no longer accept printed boarding passes at airports starting Wednesday, November 13, 2025, as the airlin...
Vinted users fury as app's size update mislabels thousands of listings Sellers and buyers on the second-hand shopping platform Vinted are expressing outrage after a recent update automatically re...
Paris prosecutors launch investigation into online retailers over childlike sex dolls French prosecutors have opened an inquiry into Shein, Temu, AliExpress, and Wish after authorities discovered...
Shein bans sex dolls globally after childlike product allegations Online retail giant Shein announced a worldwide ban on all sex dolls Monday, following accusations that its platform hosted produ...
AI set to dominate customer service-but at what cost? Artificial intelligence is rapidly transforming customer service, with forecasts suggesting AI could handle 80% of routine inquiries by 2029,...
US Penny Shortage Forces Stores to Round Prices as Supply Dwindles American businesses are struggling with a severe penny shortage after the Trump administration halted production earlier this ye...
Response Time: We aim to respond to all inquiries within 30 days.
Email: support@news.com
Help us improve by reporting any issues with this response.
Thank you for your feedback