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Meta Services Face Widespread Outage
A technical malfunction disrupted access to Meta's platforms-including Facebook, Instagram, and Threads-on Friday, leaving millions of users worldwide unable to log in or refresh feeds. The outage began shortly after 12:00 UTC, with reports flooding monitoring sites like Downdetector and social media channels.
Scope and User Impact
Users across North America, Europe, and parts of Asia reported errors when attempting to load Meta-owned apps. Downdetector recorded over 500,000 incident reports within the first hour, peaking at 14:30 UTC. Some users encountered login failures, while others saw stalled content updates or blank screens. Third-party services relying on Meta's APIs, such as business dashboards and login integrations, also experienced interruptions.
Company Response
Meta's engineering teams acknowledged the issue in a brief statement posted to their status dashboard at 13:45 UTC. "We're aware that some people are having trouble accessing our services," the update read. "We're working to get things back to normal as quickly as possible." No root cause was provided, though internal sources cited by Reuters suggested a misconfigured backend update triggered cascading failures in authentication systems.
Recovery Timeline
Partial restoration began around 15:20 UTC, with services gradually returning for users in the Americas. By 16:45 UTC, Meta declared the issue "resolved" in a follow-up dashboard note, though residual delays persisted for some features, particularly video uploads and Messenger syncing. The company has not yet detailed the total duration of the disruption or confirmed whether user data was affected.
Industry Context
Friday's outage marks the third major incident for Meta in 2025, following a 90-minute disruption in March and a DNS-related failure in July. Analysts note that while such events are rare for platforms of Meta's scale, their impact underscores the risks of centralized digital infrastructure. Competitors like TikTok and X (formerly Twitter) reported temporary spikes in traffic during the downtime.
"Even brief interruptions can erode user trust and highlight how dependent businesses have become on a handful of tech giants."
Laura Hayes, senior analyst at TechPolicy Institute
Next Steps
Meta has not announced a post-mortem review but typically releases technical summaries within 72 hours of major incidents. Regulators in the EU, where Meta operates under stricter digital services rules, may request additional transparency reports.