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Indian IT sector faces AI-driven upheaval as stocks plunge 20%

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Indian tech stocks crash amid AI disruption fears

India's $300 billion outsourcing industry is reeling from a historic sell-off as investors fear artificial intelligence will dismantle the labor-intensive business models that have powered the sector for decades. The Nifty IT index, tracking 10 major software firms, has plunged 20% this year, erasing tens of billions in market value.

AI tools spark panic over job losses

The downturn accelerated in February after Anthropic unveiled a new AI tool capable of automating legal, compliance, and data processes-core services for Indian IT firms. Industry leaders have since warned that AI could eliminate up to 50% of entry-level white-collar roles by 2030, triggering widespread anxiety.

Jefferies, a global investment bank, predicts a structural shift in client engagements, with traditional application-managed services (22-45% of revenues) facing sharp declines. The firm forecasts a worst-case scenario of 3% lower revenue growth over five years, followed by stagnation post-2031.

Optimism amid transformation

Despite the gloom, some analysts see opportunity. JPMorgan Chase describes IT firms as the "plumbers of the tech world," arguing that AI cannot replicate the customization and reliability of enterprise software. The bank envisions partnerships between AI tool providers and IT services firms, creating new revenue streams.

"AI expands opportunities for firms like ours. We're best positioned to help clients modernize legacy systems with intelligent tools."

Salil Parekh, CEO, Infosys

Infosys estimates generative AI may displace 92 million jobs but will generate 170 million new roles, including AI engineers and data annotators. HSBC echoes this sentiment, asserting in a report titled Software Will Eat AI that IT services firms will drive AI adoption globally, as large-scale AI systems remain "inherently flawed" for complex enterprise needs.

Industry braces for structural change

India's software lobby, Nasscom, notes that 2025 marks a pivot from AI experimentation to deployment, though AI-related revenues currently account for just $10 billion of the sector's $315 billion total. Growth is expected to slow to 6% this year, a stark contrast to the double-digit expansion of the past decade.

Hiring is also projected to remain subdued, with net employee growth of only 2.3% in 2026. Billing models are shifting from hourly rates to outcome-based pricing, reflecting the industry's rapid evolution.

Additional headwinds compound challenges

Beyond AI, Indian IT firms face rising visa costs in the U.S., their largest market. New fees could increase operating expenses by $100-$250 million, or roughly 1% of revenues, according to Moody's Analytics. The sector, which constitutes 80% of India's services exports, is navigating a perfect storm of technological and regulatory pressures.

Analysts from Nuvama Institutional Equities warn that revenue declines are inevitable in the short term, with AI's benefits materializing only in the medium term. The industry's ability to adapt will determine its future trajectory.

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